Refund Policy

1. No Refund After Pickup

Once a scrap pickup has been successfully completed and payment has been made on the spot, the transaction is considered final. No refunds will be processed thereafter.

2. Disputes

If you have a dispute regarding weighing, rate calculation, or service quality, please raise it with our team at the time of pickup, or within 24 hours of the pickup via phone or email. We will investigate and respond within 3 working days.

3. Booking Cancellation

If a booking is cancelled before the pickup is performed, no charges apply and no refund is required.

4. Contact for Support

For any refund-related queries, contact us at booking@guptascrapbuyers.online or +91 81784 41758.